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SteelcapHQ

Module 04 · Automatic lead follow-up

Follow up on every lead. Every time.

Texts and emails that go out on time, so leads and quotes don't go cold while you're busy on the tools.

Sound familiar?

The problem

A lead comes in at 4pm. You see it at 9pm. By then they've booked someone else. Quotes go out and nobody chases them. Work slips through the cracks.

What it does

What the Lead follow-up module handles

  • Fast first reply

    New leads from calls, web forms and messages get a quick, friendly reply by text or email.

  • Quote chasers

    Sent a quote and heard nothing? A follow-up goes out on the schedule you choose.

  • Reads the replies

    The AI reads replies and passes the warm ones to you, or books them in when it can.

  • Your voice, not spam

    Messages are written in your tone. You approve the templates. Easy to opt out.

  • Win-back and reviews

    Remind past customers about servicing, or ask happy customers for a review.

  • Stops when they reply

    Follow-ups stop as soon as the customer responds or books.

How it works

Up and running

  1. Pick your sequences

    New lead, quote sent, job done, service due. Choose the ones you want.

  2. Set the tone

    We write the messages with you. You approve every template.

  3. Let it run

    Messages go out on time. Replies come to you, sorted.

See it in a day

Example scenarios using this module

Illustrations of how a firm might use it. Not real customers.

Questions

Good to know

Is this spam?

No. It only messages people who contacted you or are your customers, and every message makes it easy to opt out. We set it up to respect UK and US marketing rules.

Can I see what's been sent?

Yes. Every message is logged against the lead or customer.

Pairs well with

Add these when you're ready

  • AI phone receptionist

    Answers every call, day or night. Asks the right questions, books the job and sends you the details.

  • Owner dashboard

    Calls, leads, jobs, quotes, invoices and paperwork in one view. Plus a daily briefing written in plain words.

See the Lead follow-up module on your business.

Book a short demo. We'll show you the modules that fit your work, hear the AI phone in action and go through pricing for your setup.